Privacy Policy
Effective Date: 2026
AlphaBrite Home Services ("AlphaBrite," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (AlphaBritehome.com), request a quote, book a service, or otherwise interact with us.
By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
Contact information: name, email address, phone number, service address
Payment information: billing details processed through our third-party payment processor (we do not store full credit card numbers on our own systems)
Service information: details about your property relevant to providing service (e.g., number of solar panels, property size, gate codes if provided)
Communications: messages, quote requests, or inquiries you send us
Website usage data: IP address, browser type, pages visited, and similar technical information collected automatically through cookies or analytics tools
2. How We Use Your Information
We use the information we collect to:
Provide, schedule, and bill for our services
Communicate with you about appointments, quotes, and account matters
Send marketing communications about promotions or memberships (you may opt out at any time)
Improve our website and services
Comply with legal obligations and protect against fraud
3. How We Share Your Information
We do not sell your personal information. We may share information with:
Service providers who help us operate our business (e.g., payment processors, scheduling software, email providers), bound by confidentiality obligations
Legal authorities when required by law, subpoena, or to protect our rights or the safety of others
A successor entity in the event of a merger, acquisition, or sale of business assets
4. Your California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the right to:
Know what personal information we have collected about you and how it has been used and disclosed
Delete personal information we have collected from you, subject to certain exceptions
Correct inaccurate personal information
Opt out of the sale or sharing of personal information (AlphaBrite does not sell personal information)
Limit the use of sensitive personal information
Non-discrimination for exercising any of these rights
To exercise any of these rights, contact us at info@alphabritehome.com. We will verify your request and respond within the timeframe required by California law.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our site. You can control cookies through your browser settings; disabling cookies may affect site functionality.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Children's Privacy
Our website and services are not directed to individuals under 18. We do not knowingly collect personal information from children.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:
AlphaBrite Home Services Email: support@alphabritehome.com Phone: 925-238-3795 Website: AlphaBritehome.com